COMMITTED TO
Prescription Drug Administration Services
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PROBLEMS WE SOLVE
CONTACT US
Prescription coverage is a contract between the patient and their insurance provider. Despite not being a stakeholder, physician offices end up being the central point in which the problems end up and are unfairly blamed. This creates patient dissatisfaction as they perceive these problems to be from the physician. Common examples are prior authorizations, high patient copays, and incorrect pharmacy billing. Through no fault of their own, the physician’s staff attempts to solve the problems, but often can not bridge the knowledge gap between the technical requirements the insurer is seeking and what physician staff deem is important. Tying up administrative staff can be an expensive time commitment when accomplishing prior authorizations the traditional route.
HOW WE HELP
CloudTop Health offers a single touch point to solve your prescription problems. When the problem comes to CloudTop Health you get real-time status updates and resolution outcomes as they happen. Our dedicated team is trained with expert knowledge to solve prior authorizations, high patient copays, and other prescription issues. Main benefits include freeing up your resources, increased patient satisfaction, better outcomes, and real-time visibility into the status of all your prescription issues.
Prior Authorizations & Appeal Letters
Ensure your patients have access to their medications while reducing administrative hassles.
The effectiveness of an appeal/medical necessity letter can be greatly enhanced if a clinician understands the legal issues involved. Let our team of experts generate your letters to optimize cash flow and get your patients the access they need.
Patient Assistance
We strive to provide an equal level of care for all patients. Our patient assistance platform allows us to research, qualify, and maintain patients’ enrollment in all sources of assistance available to them.
Drug Cost Reductions
Ensure your patients have access to their medications while reducing administrative hassles.
REAL-TIME, CROSS-PARTY COMMUNICATION
Real-Time
Remove the guess work from the PA process. Know exactly where in process a PA is at any given moment.
Efficient
Our streamlined portal reduces the overall operational costs and call volume to health plans and benefit managers.
Secure
User-friendly, HIPAA compliant environment to manage PA requests.
Comprehensive
Our portal features document uploading and patient engagement to reduce administrative burden.
Engaging
Have all of your prior authorizations in one easy to understand window – view what is holding a PA and how to proceed.
Support
Our Prior authorization portal is backed by a seasoned team of healthcare professionals dedicated to navigating the PA process.
